synceng.dll download

Hi Emilio, Did you make any changes to the computer prior to the issue? This issue could be caused by some third part program or some dll file corrupted. Method 1: Step 1: I would suggest you to boot the computer into safe mode with networking and check if the issue persists. Starts Windows with a minimal set of drivers and services. If a problem doesn't reappear when you start in safe mode, you can eliminate the default settings and basic device drivers and services as possible causes. Windows Startup Settings (including safe mode) http://windows.microsoft.com/en-in/windows-8/windows-startup-settings-including-safe-mode Step 2: If the issue still persists, then the issue also could be due to some third party program causing the issue. Clean boot will eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. How to perform a

Also, the module which appears to be causing the crash, the NInput.dll (Microsoft Pen and Touch Input Component) is a component of Windows. However another, possibly third party, module may actually be causing the crash. If the error persists I would recommend to capture a user-mode dump of the explorer.exe crash to get more information on the crash and see if the cause of the crash can be pinpointed. You can configure Windows to create user-mode dumps. Create a System Restore Point first. If you copy and paste the following in Notepad and save as a .reg file (save with the .reg extension and give it any name such as explorerdump.reg) then right-click the .reg file and select "Merge" to add to the registry, a .dmp file at the time explorer.exe crashes should be created in the C:\CrashDumps folder: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe] "DumpFolder"=hex(2):43,00,3a,00,5c,00,43,00,72,00,61,00,73

Also, although the windows.storage.dll appears to be causing the crash it may be another module actually causing the crash. I might suggest to try to obtain a user mode dump which has the potential to pinpoint the cause. You can configure Windows to create user-mode dumps. Create a System Restore Point first. If you copy and paste the following in Notepad and save as a .reg file (save with the .reg extension and give it any name such as dump.reg), then right-click the .reg file and select "Merge" to add to the registry, a .dmp file at the time explorer.exe crashes should be created in the C:\CrashDumps folder: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe] "DumpFolder"=hex(2):43,00,3a,00,5c,00,43,00,72,00,61,00,73,00,68,00,44,00,75,\ 00,6d,00,70,00,73,00,00,00 After Explorer (explorer.exe) crashes, can you then make the .dmp file available (provide link) via a public folder on OneDrive (SkyDrive) or s

Hello, What were you doing at the time? were you accessing a USB drive or network disk?

Hello Ahmed, Thank you for keeping us updated on the status of the issue. What is the make and model of your computer? I appreciate your efforts towards resolving the issue. I would suggest you to update chipset drivers of your computer from manufacturer's website and check the issue. Please reply with results so that we can assist you further. Thank you

Hello, Its Packardbell Easynote tj75 and I have all my drivers updated to the latest ones

Hello Ahmed, Thank you for posting your question on Microsoft community forum. I would like to know some information about the issue so that we could help you better. 1. What is the make and model of your computer? 2. Have you made any hardware or software changes to your computer recently? This issue can be caused due to any of the following issues: • Your computer may have a virus or malware infection. • Some applications or services running on your computer may be causing Windows explorer to stop working. I appreciate you for providing detailed information about the issue. I would suggest you to try following methods and check if it helps. Method 1: Run performance troubleshooter and check. Refer: Open the Performance troubleshooter http://windows.microsoft.com/en-US/windows7/Open-the-Performance-troubleshooter If it does not help, then use method 2. Method 2: Run Microsoft safety scanner to remove any virus or malware. Refer: Microsoft safety scanner http://www.microsoft.com/securi

Hello Ahmed, Thank you for your response. I appreciate that you have already updated all the drivers. However, I would suggest you to update BIOS and check if it helps. Please use this download link: http://global-download.packardbell.com/GDFiles/BIOS/BIOS/BIOS_PackardBell_1.26_A_A.zip?acerid=634224415408878887&Step1=NOTEBOOK&Step2=EASYNOTE&Step3=ENTJ75&OS=711&LC=en&BC=PACKARDBELL&SC=EMEA_27P Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk. I hope this helps. Thank you

ٍSorry for the late reply, I noticed that it crashes when i insert anything into the usb port After running  step 1  and 2 Trouble shooter didnt find any problem and safety scanner didnt find any infected files

Can you recall if you made any changes before this problem started? Like the display size in your PC? If you have, try reverting to the default size and let's see if it address the issue. Looking forward to hear from you. Regards.

So this happens only with one (or a few) folders and not all? What's inside those folders? Do you have the Preview pane open in Explorer? If so, try closing it and then accessing the same locations.

Hi, I have already done a SFC and it came out with no errors. I also ran a Chkdsk, but I don't think it would fix anything regarding this issue. Thank you, Yannick Leblanc

The folder only contains a PDF file. I have tried to turn off the Preview Pane, but it didn't change the outcome. If turning off the Preview pane didn't help, turn off the Show thumbnails option in case it's enabled and check again. Which PDF viewer are you using? One of its shell extensions must be causing the crashes.

Its in a shared folder on our network. but other files in other folders are working fine.

It crashes before selecting the file. as soon as I enter the folder. Other folder with PDF files do work correctly. I have tried the Show thumbnail option and it still crashes. Adobe Acrobat DC 2015 is the PDF viewer used.

Is the folder for the user's a local folder or is it a shared network drive?

If the issue persists I might suggest to try to obtain a user mode dump which has the potential to pinpoint the cause. You can configure Windows to create user-mode dumps. Create a System Restore Point first. If you copy and paste the following in Notepad and save as a .reg file (save with the .reg extension and give it any name such as dump.reg), then right-click the .reg file and select "Merge" to add to the registry, a .dmp file at the time explorer.exe crashes should be created in the C:\CrashDumps folder: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe] "DumpFolder"=hex(2):43,00,3a,00,5c,00,43,00,72,00,61,00,73,00,68,00,44,00,75,\ 00,6d,00,70,00,73,00,00,00 After Explorer (explorer.exe) crashes, can you then make the .dmp file available (provide link) via a public folder on OneDrive (SkyDrive) or similar site? Here's a couple of links on using OneDrive (SkyDrive): http://windows.microsoft.com/en-ca

Hi, When did the problem begin? Did you make any changes or perform any updates recently? Let's run the System File Checker to help us check and restore any corrupted files. In case you encounter any errors, please let us know so we can look into it. Update us with the result. Regards.

This happens in a few file for one of our user, and then explorer crashes randomly for another one. The folder only contains a PDF file. I have tried to turn off the Preview Pane, but it didn't change the outcome.

Just wanted to ask if this can have anything to do with with the large number of items in the context menu for files. Can it be? I would say it is possible, but I doubt it.  I would install one of the programs you removed to see if you can duplicate this again.

Thank you for the help. Instead of getting into the clean boot mode, I just uninstalled all the application except Norton Internet Security and uninstalled and reinstalled the latest version of Ad muncher. Lets see if I get the error again I will know its among these two. And if nothing happens will install the uninstalled applications one at a time each week. Currently, since the removal there has not been any crashes and the system seems more responsive than before. Just wanted to ask if this can have anything to do with with the large number of items in the context menu for files.  Can it be? Oh and by the way the memory dump files show that the error is in ntdll.dll Thank you again for helping. Hi, Since when are you facing this issue? After reading the log, it seems that one or more of these apps could be the cause of the crash Filezilla FTP Client,Norton security 2011,Winscp,Tuneup utilities 2011,Ad muncher.I would suggest you to follow the steps mentioned below: Method 1 : Resta

Hi, Since when are you facing this issue? After reading the log, it seems that one or more of these apps could be the cause of the crash Filezilla FTP Client,Norton security 2011,Winscp,Tuneup utilities 2011,Ad muncher.I would suggest you to follow the steps mentioned below: Method 1 : Restart computer in clean boot and check if the issue persists. F ollow “step 1” in the link to enable to clean boot: http://support.microsoft.com/kb/929135 Follow the step 7 from the article to “Reset the computer to start as usual”, after performing the clean boot troubleshooting. Method 2 : If the above step fails uninstall 1 application at a time from programs and features and check if there are any further crashes. Follow the steps in the link: http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program Method 3 : If not, then I would suggest to install the 64bit version of the same application. For more information have a look at the link: http://windows.microsoft.com/en-US/windows7/u

That seems to be standard settings. Can you do the following to double-check: Windows Key + R > then in the Open box type %localappdata%/crashdumps > OK Are the any explorer.exe dump files in that folder?

I've tried creating a userdump on the machine via the registry, but the dump doesn't actually get created. Can you see how that is setup in the registry by checking the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps Expand LocalDumps and click on explorer.exe Can you post a screenshot of the right window which has the DumpCount, DumpFolder and DumpType.

Finally cooperating, got 2 explorer mini-dumps, from the looks of it, along with a stickynote dump

Can you provide the dump files via a public folder on OneDrive or similar site or you can email them to me - my email address is in my profile.

https://drive.google.com/open?id=0BzULz6gj6L2eZGRJRzBXLTRFcFU Not a user of OneDrive, normally

Hi Paul, To isolate this matter, we have some questions for you: When did this issue start? Were there any changes made before the issue occur? What other troubleshooting steps have you done so far? Let us know how it goes. Regards.

Here is some info from the Explorer crash: *** WARNING: Unable to verify timestamp for VCRUNTIME140.dll *** WARNING: Unable to verify timestamp for GROOVEEX.DLL *** ERROR: Module load completed but symbols could not be loaded for GROOVEEX.DLL *** WARNING: Unable to verify timestamp for sppc.dll *** ERROR: Module load completed but symbols could not be loaded for sppc.dll *** WARNING: Unable to verify timestamp for FileSyncShell64.dll *** ERROR: Module load completed but symbols could not be loaded for FileSyncShell64.dll Probably caused by : msvcrt.dll ( msvcrt!terminate+29 ) There is a reference to the FileSyncShell64.dll which is a OneDrive shell extension and this may be significant if there is any media involved not formatted as NTFS (eg. formatted as exFAT) There are some similarities with OneDrive crashing in the following link (involvement of OneDrive extension(s)): https://social.technet.microsoft.com/Forums/windows/en-US/cce12e54-3c68-48cd-a057-f62e20334420/onedriveexe-crashes

Took me a while to get it, sorry, been a bit busy with the rest of my office.  The user is only getting the errors after she's moving numerous files to OneDrive, the error happens at random, but usually the more files moved, the quicker the error pops up, and a reboot only resolves it temporarily

Oddly, this is happening even when not copying directly to OneDrive, user's Desktop/Documents/Favorites are linked within the profile to a local server and are not actually stored on the local computer's hard drive.  When the user copies a number of files from a subfolder on the desktop to one under Documents, she has also experienced these crashes. The other wrinkle that I can't figure out the cause, is that explorer.exe will not relaunch after it crashes, and even trying to run it from Task Manager causes the process to show up for a few seconds, and then close.  Only running userinit from the Task Manager will relaunch explorer.exe with the Taskbar, Start menu and desktop view. I'll try to see if I can snag any more crash dumps, and see if it's all caused by OneDrive.  Reading into crash dumps is not something I have any past experience with.

Issue started several weeks ago, but no specific software has been installed in the interim. No other changes aside from Windows updates have been made. I've run chkdsk, sfc /scannow, attempted system restore (which fails with a generic error, despite AV being disabled), I've run dism /online /cleanup-image /restorehealth I've tried to use procdump to determine the actual root of the crash, which has now caused explorer.exe to not restart when it does crash (user isn't too happy with that), along with adding the registry entry for having WER create a userdump, which has also not been successful. I've run Malwarebytes on it, with nothing being found. Safe boot aka Clean Boot is not going to help, as the user is running into the issue when moving files from her machine locally to OneDrive, and Safe Boot will prevent her from being able to have the appropriate services running.

This is not a malware removal forum.  And since you have used ComboFix I'm reluctant to suggest you try any of the standard removal methods. You should not use ComboFix except under the direction of a "malware removal specialist."   And I noted a mention of McAfee in those files...be advised McAfe and MSE should not be used on the same computer. You'll need to work with whoever suggested you use ComboxFix or you can try a malware removal forum: If you'd like some free options, consider this web site - http://www.bleepingcomputer.com . Good luck...

Hi, · Was there any recent changes made on the computer prior to the issue? Follow these methods and check if it helps: Method 1: Follow the troubleshooting steps from the KB article and check if it helps. Error message when the Explorer.exe process crashes on a Windows XP SP2-based computer: "STOP 0xc0000005" (Also applicable for Windows XP SP3) http://support.microsoft.com/kb/938828 Method 2: I would suggest you to perform a clean boot on the computer and check if any third-party program is causing the issue. How to configure Windows XP to start in a "clean boot" state http://support.microsoft.com/kb/310353 Note: After using Clean Boot to resolve the issue follow “ Steps to configure Windows to use a Normal startup state ” under step 4. Method 3: I would also suggest you to optimize Windows XP for better performance and check if it helps: http://www.microsoft.com/athome/setup/optimize.aspx

If you have SP3 installed, you also have KB938828 installed. You can read here all of the things that are included when installing SP3 (including that update), so you should not have to install it again. If you are getting DEP errors, then I would suspect a third party Explorer extension.  If somebody suggests you make a DEP exception for Explorer, that is the wrong idea. DEP errors occur when XP shuts down an application because it feels threatened by it.  XP should never feel threatened by it's own stuff - like Windows Explorer or Internet Explorer.  If XP give you a DEP error from either of those applications, something is wrong with them and the best thing to do is to figure out what is wrong and fix it (or I suppose you can just start trying things and maybe get lucky). We also don't know a darn thing about your system, so that makes blind troubleshooting mostly a crapshoot. But, let's see how you get on with this Clean Boot and Optimize idea from the Microsoft Support Engineer an